What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your
site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third-party links Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us:
Follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.
A booking is only definitive after paying 25% of the booking costs.
The other 75% has to be paid four weeks before your arrival.For reservations within 8 weeks of arrival, Dimora di Dante will establish the payment deadline for the entire booking costs.
After booking your holiday at Dimora di Dante, all booking costs need to be paid.
Given the current difficult situation related to the Covid-19 virus (coronavirus), we have adjusted the cancellation conditions for 2022. You can now book without any risk, with cancellation guarantee.
The deposit or payment will be fully refunded if cancellation is required due to Covid-19 guidelines.
Are you sick yourself or do you want to cancel for other reasons, we ask you to claim your own travel and cancellation insurance. In these circumstances we apply the following conditions.
Dimora di Dante needs to be notified of every cancellation in writing.
The cancellation will take effect on the date of receival of the notification.
When cancelling your reservation, you will have to pay Dimora di Dante as follows:
Cancellation up to 42 days before arrival: 30% of the total sum
Cancellation between 42 and 28 days before arrival: 60% of the total sum
Cancellation between 28 and 7 days before arrival: 90% of the total sum
Cancellation 6 days before arrival or less: 100% of the total sum.
We will also charge €25.00 in administration costs.
We recommend to take out a cancellation insurance.
Condizioni di prenotazione
La prenotazione diventa solo definitiva dopo pagare il 25% del prezzo totale.
L’altro 75% va pagato quattro settimane prima dell’arrivo.
Per prenotazioni entro 8 settimane prima dell’arrivo, Dimora di Dante stabilisce il termine di pagamento del prezzo totale della prenotazione.
Dopo aver prenotato una camera o suite a Dimora di Dante, il prezzo totale deve essere pagato.
Condizioni di cancellazioni
Data l'attuale situazione difficile legata al virus Covid-19 (coronavirus), abbiamo modificato le condizioni di cancellazione per il 2022. Ora è possibile prenotare senza alcun rischio, con garanzia di cancellazione.
L'acconto o il pagamento sarà completamente rimborsato se la cancellazione è a causa del Covid-19.
Se sei malato o vuoi annullare per altri motivi, ti chiediamo di richiedere la tua assicurazione di viaggio e annullamento. In queste circostanze applichiamo le seguenti condizioni.
Quando si cancella la prenotazione da Dimora di Dante, si paga come di seguito:
Cancellazione di 42 giorni o più prima dell’arrivo: 30% del prezzo totale
Cancellazione fra 42 e 28 giorni prima dell’arrivo: 60% del prezzo totale
Cancellazione fra 28 e 7 giorni prima dell’arrivo: 90% del prezzo totale
Cancellazione entro 6 giorno o meno dell’arrivo: 100% del prezzo totale
Dimora di Dante va notificato di ogni annullamento per iscritto.
La cancellazione prende effetto al giorno di ricevere la notifica.
Mettiamo anche in conto €25,00 per l’amministrazione.
Ti raccomandiamo di sottoscrivere una assicurazione per l’annullamento.